Service Management
Lead, inspire and develop our best-in-class service teams.
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Who we are
We’re a group of passionate leaders who treat the workplace as if it’s our own business. We do so by anticipating the right decisions for our guests and our people. We cultivate valuable leadership skills used to mentor, inspire and motivate our teams to reach their fullest potential. Finally, we embody an entrepreneurial spirit that allows us to constantly grow and develop our own long term success.
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How you’ll learn & grow
You’ll develop the key competencies of a great leader through our training program carefully crafted to your career goals. You’ll also be mentored by experienced Cactus leaders through our internal mentorship program.
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Compensation & benefits
We offer an industry-leading compensation package that includes:
- Profit sharing opportunities
- Extended healthcare benefits
- A wellness spending allowance
- Meal subsidies
- A competitive vacation program
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Job Requirements
You are:
- An experienced hospitality manager with a minimum of 1+ years in a service leadership role.
- A networker and entrepreneurial leader who is ambitious about their personal and professional trajectory
- Committed to professionalism and delivering high-quality service
- A supportive leader ready to develop their team’s skills development, performance and career goals
- Reliable and motivated with a passion for exceptional food, hospitality and customer service
Culinary Management
Empower, encourage and inspire our outstanding culinary team.
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Who we are
We’re a team of competitive culinary leaders whose mission is to ensure guest satisfaction by consistently producing top quality food. We keep our food program unrivaled by ensuring our kitchens are cost-effective, efficient and able to produce dishes of the highest industry standard. Finally, we make strategic decisions that are equally beneficial for our guests and the business.
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How you’ll learn & grow
You’ll perfect your culinary aptitude by joining Cactus Club Cafe’s Red Seal Apprenticeship Program. You’ll also develop a rich understanding of kitchen management through our internal mentorship program where you’ll be mentored by top-level Chefs.
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Compensation & benefits
We offer an industry-leading compensation package that includes:
- Profit sharing opportunities
- Extended healthcare benefits
- A wellness spending allowance
- Meal subsidies
- A competitive vacation program
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Job Requirements
You are:
- A Culinary Leader with a minimum of 6+ months in a culinary leadership role.
- Business savvy with a rich understanding of the best kitchen management practices
- A supportive leader ready to develop their team’s skills, performance and career goals
- Committed to professionalism and delivering service excellence
Why Cactus
We’re one of Canada’s most successful dining establishments and are consistently recognized as an award-winning workplace. Our brand is always growing—and this is only the beginning of our expansion. We’ve been branching out from regional to national, and are looking to expand internationally. We’re at the tipping point and the potential for your career growth is limitless.
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Leadership Training
Customized leadership and professional development courses are offered through Cactus University. One-ON-one ‘show me training’, access to elite speaker opportunities, and an annual education allowance to give you what you need to grow and succeed.
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Personalized Development
We embrace feedback as an avenue to continuously improve through structured and open feedback forums, individual development plans, and annual goal setting reviews to support your leadership development.
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Mentorship Program
Our internal mentorship program partners developing managers looking to gain practical insights and proficiencies, with experienced Cactus leaders.
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Award Winning Culture
We’re proud to be an award-winning top employer recognized for our industry leading culture by 50 Best Managed and Canada’s Top Employers for Young People.
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Compensation Packages
We offer industry leading compensation packages including profit sharing opportunities, employer funded extended health benefits, and meal subsidies. Our vacation program allows you plenty of time to rest and recharge.
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Equity Program
We reward excellence and our generous equity program demonstrates this. Top performers are exclusively invited to invest like an owner in the future of Cactus.
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Community Involvement
We believe in making a positive impact in the communities we serve through store-level initiatives and company-wide partnerships that our people are passionate about.
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Fun Team & Work Environment
We lift each other up. We celebrate our accomplishments – big or small, and have a lot of fun along the way!